A contract for the Services is made between SBC and the Client on the issue of written confirmation of booking by SBC.

The Contract is subject to these booking conditions which the Client has been deemed to have read and fully understood. These booking conditions can only be varied by written agreement between SBC and the Client.

No verbal representations made by SBC shall be relied upon by the Client.

To place a booking, SBC require a completed Booking Form together with the upfront payment. If a booking is made by telephone, email or facsimile then the Client shall be deemed to have read and fully understood these conditions and signed the declaration on the Booking Form. All bookings are provisional and are only confirmed once the payment has cleared in SBC's bank account.

SBC reserves the right to decline any booking at their discretion.

The fee payable at the time of booking shall include the planning, organising and delivery of the proposed Services

Upon the successful payment by the Client, a contract is formed for the agreed programme to be delivered. If the Client wishes to alter any aspect of the programme additional reasonable costs may be levied by SBC at their discretion.

In the event the payment is not made, SBC will have the discretion to treat the booking as cancelled by the client and re-sell the course place. The payment made by the Client will be retained by SBC.

The whole course fee is required to secure a place for any booking and must be received prior to the start of the course. 

The Fee does not include travel to and from the site / location at which the proposed Services shall be provided and this shall be the sole responsibility of the Client unless otherwise agreed in writing by SBC.

The Client is responsible for their own personal medical requirements, clothing and footwear for the duration of the Services unless otherwise agreed in writing with SBC.

It is the Client’s responsibility to inform SBC in writing of any health issues that may make them unsuitable to participate in the Services agreed. Failure to disclose any such information may result in SBC terminating the Contract and withdrawing the Client from the Services without refund.

SBC reserves the right to change any price or other particulars of the Services before the contract becomes binding.

If there is a “Major Change” SBC shall notify the Client forthwith. SBC shall seek to offer the Client arrangements as close to the original as is reasonably possible in the circumstances; an alternative date; or a full refund.

If there is any other change other than a “Major Change” SBC is not obliged to inform the Client in advance or obliged to pay any compensation.

 

Privacy Policy 

GENERAL
Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are using 5 examples products such as the Tio virtual or physical keyboard (the “Products”), uploading information to 5 examples and our products’ websites (the “Websites”), such as www.typetio.com, downloading our applications, or are merely visiting our Websites.
However, please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via the Products or Websites. We recommend that you review the privacy policy of any third-party applications or websites that you use.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Websites, you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number.
By giving us such information, you will need to consent to our using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at info@5examples.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.
USE OF PERFORMANCE DATA
5 examples will use performance data, including performance statistics, bug fixes and other similar data (“Performance Data”) uploaded to our Websites or acquired through our Products. 5 examples may use such Performance Data in any way, including, but not limited to, using, editing, altering, reproducing, publishing and/or distributing the Performance Data for any purpose, commercial or otherwise, provided that such Performance Data is stripped of all personally identifiable information.
USE OF PERSONAL INFORMATION
We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, personalize your use of our Products, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail info@5examples.com or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.
DISCLOSURE OF PERSONAL INFORMATION
We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by 5 examples.
We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current U.S. law.
COOKIES
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
SECURITY
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at info@5examples.com.
POLICY CHANGES
Changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy.